Welcome to Om Sai Solutions. These Terms & Conditions (“Terms”) govern your use of our website (https://omsaisolutions.in/) and the purchase/use of our products and services. By accessing our website or using our services, you agree to be bound by these Terms.
1. General
- Om Sai Solutions provides IT products, software, hardware, and related services, including AMC, facility management, networking, and security solutions.
- By using our website or services, you confirm that you are at least 18 years of age and legally capable of entering into a contract.
2. Products & Services
- All product descriptions, images, and specifications are for informational purposes only. Actual products may vary.
- Availability of products/services is subject to stock and scheduling.
- Prices are subject to change without prior notice.
3. Payments
- Payments must be made in full at the time of order unless otherwise agreed in writing.
- We accept payments through authorised payment gateways such as PhonePe, Razorpay, and other approved modes.
- Om Sai Solutions does not store any sensitive financial information such as card numbers, UPI PINs, or passwords.
4. Shipping & Delivery
- Delivery timelines will be communicated during order confirmation.
- Any delays due to courier, logistics, or unforeseen circumstances are beyond our control.
5. Cancellation & Refunds
- Cancellation and refund requests are governed by our Refund & Cancellation Policy, available on our website.
- Customers are advised to review the policy before placing any order.
6. Warranty & Support
- Hardware and software purchased through Om Sai Solutions may carry manufacturer warranties.
- AMC and IT support services are provided as per the agreed contract terms.
7. Limitation of Liability
- Om Sai Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability shall not exceed the amount paid by the customer for the specific product/service.
8. Intellectual Property
- All logos, trademarks, content, and designs on this website are the property of Om Sai Solutions or its partners.
- Unauthorised use, reproduction, or distribution is prohibited.
9. Governing Law
- These Terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of the courts in Hyderabad, Telangana.
10. Contact Us
For questions regarding these Terms & Conditions, please contact:
Om Sai Solutions
6-1-106/3/503, 5th Floor, Anand Plaza,
Khairathabad, Hyderabad, Telangana, India
📞 Proprietor: Mr G. Rama Sundaram – +91 9666644442
📞 Call Co-ordinator: Ms Swapna – +91 9948437050
✉️ Email: saleomsaisolutions@hotmail.com
