Effective Date: [01-01-2024]
Om Sai Solutions (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://omsaisolutions.in/) or utilise our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details, and other information you voluntarily provide when registering, placing an order, contacting us, or subscribing to services.
- Non-Personal Information: Device information, browser type, IP address, pages visited, time spent on pages, navigation paths, etc.
- Cookies & Tracking Technologies: We may use cookies, web beacons, and similar technologies to improve your browsing experience, analyse usage, and provide personalised content.
2. How We Use Your Information
Your information may be used for:
- Processing orders, payments, invoicing, and fulfilling your requests.
- Communicating with you (including order updates, support requests, and promotions, if you consent).
- Improving our website, services, and user experience.
- Preventing fraud and ensuring security and compliance.
- Analysing trends, monitoring traffic, and gathering usage statistics.
3. Data Protection & Security
- We employ appropriate security measures, including encryption, secure servers, and access controls, to protect your personal data.
- Sensitive financial data (e.g. card or UPI information) is handled only via trusted third-party payment gateways (like PhonePe), and we do not store your full payment credentials within our systems.
- We regularly review our security practices and update them as necessary to maintain the protection of user data.
4. Sharing of Information
We do not sell your personal information to third parties. We may share information:
- With service providers who help with order fulfilment, payment processing, delivery, or other business operations.
- When required by law or to respond to valid legal requests.
- To protect the safety, rights, or property of Om Sai Solutions, our users, or others.
5. Your Rights
You have certain rights regarding your personal data, including:
- Right to access the personal information we hold about you.
- Right to correct or update inaccurate or incomplete data.
- Right to request deletion of your data (subject to legal or contractual obligations).
- Right to opt out of marketing communications.
- Right to withdraw any consent you have given.
6. Third-Party Links and Content
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy here with an updated “Effective Date”. We encourage you to revisit this page periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, you can reach us at:
Om Sai Solutions
Proprietor: Mr G. Rama Sundaram, Ph: 9666644442
Call Co-ordinator: Ms Swapna, Ph. 9948437050
Email: saleomsaisolutions@hotmail.com
